*Shipping costs are estimates. Actual shipping will be determined once order has been received.
Our rugs are for indoor use only. We recommend rotating them periodically to minimize wear on patterns and having them professional cleaned every 1-2 years.
Liquid spills should be blotted up with care as soon as possible with a white towel drawing the liquid up from the outside edge of spill inward to prevent migration. A designated wool detergent can be use, but please use sparingly.
Mud or dirt stains should be allowed to dry and brushed/vacuumed with care.
For small stains, we recommend a designated wool detergent used as per instructions or service with an experienced rug cleaning professional.
Rugs should be vacuumed regularly without the use of the beater bar.
We do not recommend the use of preventative stain treatments as they can degrade the yarn and the wool's own lanolin, which is a natural repellent.
The use of a rug pad is required for flat-weave goods.
Loose threads happen occasionally and are normal with hand-woven rugs. We recommend carefully pushing the thread back into the weave. Excess threads should not be trimmed.
We've partnered with Tailor Made Textiles to create these unique, custom made rugs using traditional weaving techniques handed down through generations of skilled, artisan weavers. Each batch of yarn is spun by hand and color-blended to order with organic dyes.
Every rug is hand-made in Northern India with Fair-trade and sustainable practices. Our process helps preserve the craft of weaving and supports our ideals of preservation, education and design.
Rugs ship in about 3-4 months. You can expect to receive a tracking number and shipping details as soon as your order is picked up by our carrier. Expedited lead-times are possible, please contact us for additional info.
Carefully packaged and ship via a standard carrier. (Fedex, UPS or USPS).
We have a 100% happiness guarantee, so all items are insured and if anything is damaged in transit, we've got your back and we will take care of making it right.